Frequently Asked Questions
Everything you need to know about your wellness journey with us.
What are your standard shipping times?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging, unopened, and unused to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your wellness products lab-tested?
Yes, quality is our priority. All W-Wellness supplements and health products undergo rigorous third-party testing to ensure purity, potency, and safety.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer subscription discounts?
Absolutely! You can choose our 'Subscribe & Save' option on eligible products to receive a 15% discount and automated deliveries every 30 or 60 days.